for NEUROWERK Shop

Exchange

After consultation, we offer you a 14 day exchange service for original packed, new merchandizes, except of customized goods. Shipping costs will not be reimbursed.
If you like to exchange goods, please contact us:

SIGMA Medizin-Technik GmbH
Gewerbepark Am Gruendel 2

D 09423 Gelenau/Germany
Tel.: +49-37297-825-0
Fax: +49-37297-825-23
E-Mail: info@neurowerk.de

We will give you all relevant information for returnment. We do not accept unpaied reshipments.

please refer german version of our website

Minimum order value	100,00 EUR value of goods
Payment	Payment in advance, don't pay before receiving our Proforma Invoice
Prices	All prices are ex works, including standard packing.
	All transfer surcharges and bank fees need to be taken over by the customer. We carge for each order from abroad EUR 15,00 plus shipping fees.
	For customers from EU countries without valid VAT-ID number we have to charge german VAT of 19% additionally. Please enter your valid VAT-ID at your user account after login.
Shipping	After your order you will receive a Proforma Invoice with all shipping fees. Shipping fees depending on country, size and weight of goods.
	Items will be shiped after payment is completed.

Please note the General Conditions for the Supply of Goods and Services